Barriers to E-Invoicing in Malaysia: An Analysis of Technological and Regulatory Challenges

Introduction:

The implementation of e-invoicing in Malaysia is a key step towards modernizing business operations and enhancing tax compliance. E-invoicing represents a critical digital transformation in financial management, offering potential efficiency and transparency improvements for businesses. Despite the growing adoption of digital tools, businesses face significant challenges in integrating e-invoicing systems. These barriers are often rooted in technological limitations and regulatory complexities, hindering seamlessadoption. This study explores the technological and regulatory challenges faced by businesses in Malaysia, providing valuable insights into the undserlying obstacles.

Research Aim:

The aim of this research is to analyze the barriers to e-invoicing adoption in Malaysia,
focusing on technological and regulatory challenges, and to assess their impact on businesses.

Research Objectives:

1. Identify key technological challenges affecting e-invoicing adoption in Malaysia.

2. Examine the current regulatory framework and its impact on e-invoicing implementation

3. Assess the readiness of Malaysian organizations for e-invoicing transformation

4. Provide recommendations for overcoming these challenges to facilitate smoother adoption.

Research Industry/platform: SMEs

Targeted Users:

This study targets policymakers, business owners, and IT professionals involved in digital transformation and regulatory compliance. It also provides insights for researchers and academicians exploring e-invoicing and digital governance.

IVs (Independent Variables):

1. Technological Challenges (System compatibility, IT infrastructure, digital literacy)

2. Regulatory Challenges (Compliance complexity, legal frameworks, tax regulations)

3. Organizational Readiness (Willingness to adopt, workforce capability, business size)

4. Cost Concerns (Implementation costs, maintenance expenses, ROI)

5. Security and Privacy Concerns (Data protection, cybersecurity risks, fraud risks)

DV (Dependent Variable): E-Invoicing adoption

Primary Research Questions:

1. What are the main technological challenges faced by businesses in Malaysia in adopting einvoicing systems?

2. What regulatory factors hinder the implementation of e-invoicing in Malaysia?

3. How do businesses perceive the benefits and drawbacks of e-invoicing compared to traditional invoicing methods in the Malaysian context?

Secondary Research Questions:

4. How does the level of technological readiness among Malaysian businesses affect einvoicing adoption?

5. What roles do governmental policies and frameworks play in facilitating or obstructing einvoicing implementation?

6. What are the security and privacy concerns related to e-invoicing systems in Malaysia?

7. How do the costs associated with e-invoicing systems impact their adoption among small and medium-sized enterprises (SMEs) in Malaysia?

8. What are the global best practices in e-invoicing, and how could they be adapted to the Malaysian regulatory and technological landscape?

Required:

Contents:

1.0 Chapter 1: Introduction

1.1 Background of the study

1.2 Problem Statement

1.3 Research Questions

1.4 Research Objectives

1.5 Research Hypotheses

1.6 Significance of the study

1.7 Scope of Study

1.8 Limitations of the study

1.9 Definition of the terms

2.0 Chapter 2: Literature Review

2.1 Introduction

2.2 Theoretical Review

2.2.1 Theory 1

2.2.2 Theory 2

Answer

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